Privacy Policy

Last updated: 20 June 2026

Tunnelbiz QR Order System operates a restaurant QR ordering, digital menu, kitchen display and point-of-sale service at https://qrorder.tunnelbiz.com/.

Information We Collect

We may collect account information such as name, email address, phone number and login details; restaurant information such as restaurant name, address, images, menus, categories and prices; order information such as customer name, phone number, table number, ordered items, item notes, order status and payment status; payment and billing references processed by supported payment providers; and technical data such as IP address, browser, device information, cookies, QR scan logs and security logs.

How We Use Information

We use information to provide restaurant ordering, QR menus, kitchen order display, point-of-sale billing, payment processing, receipts, customer support, fraud prevention, service security, analytics and legal compliance.

Sharing of Information

We do not sell personal information. We may share necessary information with payment processors, hosting providers, email or messaging providers, analytics tools, support tools and authorities when required by law.

Data Retention

We keep account, restaurant, menu, order and payment records only as long as needed to operate the service, meet legal requirements, prevent fraud, resolve disputes and maintain business records. Some records may be retained after account deletion where required for tax, security, audit or legal reasons.

Security

We use reasonable administrative and technical safeguards to protect information. No internet service can guarantee absolute security.

Your Choices

You may request access, correction or deletion of your personal data by contacting us. If you have an app account, you may request account and associated data deletion through our Account and Data Deletion page.

Children

This service is intended for restaurant owners, staff and restaurant customers. We do not knowingly collect personal data from children.

Contact

Email: hasnan@tunnelbiz.com
Phone: +60193009310
Address: 7 Flor, Z1-07-06 OCHRE @ ALAMANDA BUSINESS SUITES, NO.2, Jalan Alamanda, Presint 1, 62000 Putrajaya, Malaysia.